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Echoes Privacy Policy

Privacy Information for the Echoes application

Last Updated: June 23, 2014

Customer (collectively “customer,” “you,” or “your”) privacy is important to Parliant. So we’ve developed this Privacy Policy that covers how Parliant Corporation, Inc. (collectively “company” or “we,” “us,” or “Parliant”) collects, uses, maintains and discloses information collected or received about our customers through our Echoes application. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Collection of Personal Information

We have established this privacy policy to let you know the kinds of personal information we may gather, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.

When you provide personal information and/or customer data, you are consenting to the manner in which Parliant will collect, use, disclose and otherwise manage your personal information and customer data, as set out in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the website, software, or Parliant’s servers. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. If you have any questions about this Privacy Policy or don’t see your concerns addressed here, please contact us by email using the button at the end of this page.

What Information About You Is Collected and Stored?

One of the basic principles we’ve tried to follow in designing this application that we ask for only the information we need to provide the service you’ve requested.

The Echoes application does not send any of your data to Parliant. We will never receive any of your announcements’ sound files, unless you manually collect and send them to us for technical support purposes. However, Parliant uses two analytics companies, Countly and HockeyApp. See links below to be directed to their own Privacy Policies.

Countly (CLY)
Countly is an analytics service provided by CLY. This service is designed for app analytics and can collect various information, highlighted in the Countly privacy policy detailed at: https://count.ly/privacy

HockeyApp (Bit Stadium GmbH)
HockeyApp is an analytics service provided by Bit Stadium GmbH. For their Privacy Policy see: http://hockeyapp.net/privacy/

While Echoes sends us no information, from time to time you may communicate with us and send some personal data, your email address for example, will inevitably become part of our corporate history.

Echoes has a “tracking” feature to aid in technical support cases. A user requesting support may be requested by Parliant to turn on tracking. In this case, support-related information, including but not limited to the name of the user and other users on the network, about the user’s computer and Echoes application will be logged to a file to that user’s computer. Parliant may request the user to send that file to Parliant for the purposes of troubleshooting a problem with the running of Echoes on the user’s computer.

How do we use the information we collect?

In general, we do not use your information beyond the purpose for which you provided it to us. For example, if you ask us a question by email, or subscribe to a mailing list, we will not send you product announcements or other promotional communications in response (unless that is what you requested). We do not sell, barter, or rent your personal information.

We will use your information internally to understand how people use our software and to make improvements.

In the event we wish to publicly post any of your personal information on a website (as, for instance, a letter), we will contact you with details and ask for your express permission to publish that information and will not publish without your express permission.

We occasionally have third party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as marketing, analytics, credit card processing, shipping or stocking orders, fraud protection, etc. These entities may have access to personal information only to the extent needed to perform their functions.

If you provide information to us for the purpose of making it public (for example, on a mailing list, blog, or forum), we cannot control what other parties may do with that information once it is public. Please be careful about what you disclose and do not post any information that you expect to keep private.

We may provide aggregate, anonymous statistical information derived from information we collect to other organizations. Any information we share in this manner will not identify you personally.

We may also use or disclose personal information or customer data if required to do so by law or in the good-faith belief that such action is necessary (a) to conform to applicable law or comply with legal process served on us or the website; (b) to protect and defend our rights or property, the website or our users, or (c) under emergency circumstances to protect the personal safety of us, our affiliates, agents, the users of the website, or the public.

How long do we retain the information we collect?

The data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document. Most information we collect may be stored indefinitely.

We maintain backups of customer data in order to recover from hardware failures or other problems.

What Steps Are Taken To Keep Personal Information and Customer Data Protected?

We are committed to protecting your personal information and customer data. We use a variety of technologies and procedures to help protect your personal information and customer data from unauthorized access, use, or disclosure.

We limit access to your personal information or customer data to only our employees and third parties who need access for purposes described in this Privacy Policy.

While we use reasonable security measures to safeguard your personal information and customer data once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. You should know that no company, including Parliant, can fully eliminate security risks associated with personal information or customer data. Accordingly, Parliant cannot ensure or warrant the security of any information you transmit to us on our Sites.

Governing Law

Canadian law shall govern in any and all disputes, including privacy or defamation issues or otherwise.

Changes to This Policy

As our company and the Echoes application continues to develop, we may add new services and features to our products. If these additions affect our Privacy Policy, this document will be updated appropriately. We will post those changes prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. We do, however, recommend that you read this Privacy Policy periodically in case you missed any changes to the Privacy Policy.

If a User objects to any of the changes to the Policy, the User must cease using this website and can request that our Data Controller erase the Personal Data.

Who do you talk to if you have more questions?

Questions regarding this statement should be directed to Parliant. You may use the contact button below.

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